Cloud call center solutions for offices that provide efficient monitoring, managing and routing of calls.
KEY BENEFITS
REACH YOUR CUSTOMERS MORE EFFICIENTLY
Routing capabilities connect your customers with the right person, on the first try, every time.
ENHANCE PRODUCTIVITY
Agent productivity tools enhance call management for both agents and supervisors.
GATHER MORE INFORMATION
Experience historical and real-time management reporting and call recording capabilities for valuable business insights and regulatory compliance.
GAIN MORE FLEXIBILITY
Optional intelligent router and media blending modules provide the flexibility to address more advanced requirements.
For inquiries, email us at info@agdinfotech.com
Source: https://www.mitel.com/products/applications/contact-center/other/micontact-center-office
